The Mediation Process: Practical Strategies for Resolving Conflict

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9781118304303: The Mediation Process: Practical Strategies for Resolving Conflict
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The Fourth Edition of a seminal work in the field ofmediation and conflict resolution

For almost thirty years, conflict resolution practitioners,faculty, and students have depended on The Mediation Processas the all-inclusive guide to the discipline. The mostcomprehensive book written on mediation, this text is perfect fornew and experienced conflict managers working in any area ofdispute resolution—family, community, employment, business,environmental, public policy multicultural, or international. Thisis the expert's guide, and the Fourth Edition has beenexpanded and revised to keep pace with developments in the field.It includes new resources that will promote excellence in mediationand help disputants reach durable agreements and enhance theirworking relationships.

  • Includes expanded information on the latest approaches forproviding mediation assistance
  • Features comprehensive guidelines for selecting the rightstrategy for both common and unique problems
  • Utilizes updated, contemporary case studies of all types ofdisputes
  • Offers expanded coverage of the growing field and practice ofintercultural and international mediation

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From the Back Cover:

The classic mediation text, updated

For almost 30 years, conflict resolution practitioners, faculty,and students have depended on The Mediation Process as theall-inclusive guide to the discipline. The most comprehensive bookwritten on mediation, this text is perfect for new and experiencedconflict managers working in any area of dispute resolution -family, community, employment, business, environmental, publicpolicy, multicultural, or international. This is the expert’sguide, and the Fourth Edition has been expanded and revised to keeppace with developments in the field. It includes new resources thatwill promote excellence in mediation and help disputants reachdurable agreements and enhance their working relationships.

  • Expanded information on the latest approaches for providingmediation assistance
  • Comprehensive guidelines for selecting the right strategy forboth common and unique problems
  • Updated, contemporary case studies of all types ofdisputes
  • More on the growing field and practice of intercultural andinternational mediation

Praise for The Mediation Process

“A classic in the field. Clear, practical, sensible adviceinvaluable to novices and professionals alike. I recommend ithighly!”
—William Ury, coauthor, Getting to Yes andauthor, The Third Side

“Recently updated, The Mediation Process continuesto be the best book ever written about mediation.”
—Margaret L. Shaw, mediator at JAMS; adjunct lawprofessor, NYU Law School

“The latest version of Moore’s classic book includesa much more in-depth look at the evolution and culturalunderstanding of mediation. This should be on the bookshelf ofevery trainer, teacher, and practitioner in the field ofmediation.”
—John-Paul Lederach, professor of internationalpeacebuilding, Joan B. Kroc Institute of International PeaceStudies, University of Notre Dame

“Chris Moore illustrates all theoretical frameworks withexamples from his own masterful, diverse, and internationalmediation practice. This is the essential book for mediationteachers, students, and practitioners.”
—Carrie Menkel-Meadow, professor of law and director,Georgetown-Hewlett Program in Conflict Resolution and ProblemSolving, Georgetown University Law Center

About the Author:

CHRISTOPHER W. MOORE, Ph.D., was trained as a mediator bythe U.S. Federal Mediation and Conciliation Service (1979) and theAmerican Arbitration Association (1976). He has worked as amediator, facilitator, and consultant in over 50 countries and hasextensive experience developing dispute resolution systems. He isthe coauthor of The Handbook of Global and MulticulturalNegotiation and A Guide to Designing and ImplementingGrievance Mechanisms for Development Projects, in addition tonumerous journal articles and manuscripts on disputeresolution.

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