Painless Performance Conversations: A Practical Approach to Critical Day-to-Day Workplace Discussions - Softcover

Green, Marnie E.

Softcover

ISBN 10: 1118533534 ISBN 13: 9781118533536

Publisher: Wiley, 2013

Synopsis

Actionable communication and management strategies for tackling difficult workplace discussions

Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often have difficulties finding the right words to get their message across. Painless Performance Conversations presents actionable and practical communication and management strategies for any manager looking to effectively influence employee performance. Learn how to focus these conversations for maximum impact on performance, crystallize expectations for what success looks like, and engage employees in solution-finding.

Presenting four key mindsets and an easy to use conversation model, this book offers the tangible solutions managers need to tackle critical workplace discussions with poise and professionalism, as well as the tools needed to stay focused in otherwise difficult conversations.

• Eliminates the pain and fear that leads to procrastination of tough workplace conversations.
• Reduces the harmful impacts of judgment in performance conversation
• Helps managers create a culture of ownership and accountability
• Author Marnie E. Green is a featured blogger for Jobing.com and shares her popular and practical management perspectives in keynotes, webinars, and workshops with thousands of leaders in organizations worldwide

Painless Performance Conversations will help you to lead performance-related conversations with confidence and create a culture of workplace accountability.

About this title

From the Back Cover

Praise for Painless Performance Conversations

"Where has this book been all my life? Marnie Green's new book Painless Performance Conversations is exactly what managers need to gain the techniques and confidence to conduct successful meetings. Her tips for establishing performance expectations and for initiating the toughest conversations take the pain out of these critical tasks. No more wimps and no more excuses!"
—Mark Olson, IPMA-CP, CDME, Vice President of Human Resources, Las Vegas Convention and Visitors Authority

"I love this book. Marnie Green has created an approach that is simple, practical, and stress-free. Tackling difficult employee conversations won't be nearly as difficult now that I've read this book."
—Kendra Eberhart, CEO, Royal Oaks Lifecare Community

"Marnie Green has done it again with her new book on the often set-aside topic of performance conversations. Her ideas and practical advice will help strengthen any manager or leader seeking to create a more focused and valuable employee, team member, and organization. And let's face it, that's what we need to be doing every day."
—Neil G. Giuliano, former Mayor of Tempe, Arizona; author of The Campaign Within

Procrastination, fear, and competing priorities often get in the way of initiating conversations that inspire higher levels of performance. Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often struggle to find the right words to get their message across.

Painless Performance Conversations presents practical communication and management strategies any manager can use to effectively influence employee performance. Through four critical mind-sets and a conversation model, this book offers tangible solutions for tackling critical workplace discussions with poise and professionalism. Painless Performance Conversations will help you lead performance-related conversations with confidence and create a culture of workplace accountability.

About the Author

Marnie E. Green, CSP is the Principal Consultant of the Management Education Group, Inc., a firm that supports the performance management practices of public and private sector organizations. Green provides valuable step- by-step programs and consulting services that create more confident leaders. She is a featured blogger for Jobing.com, a sponsored webinar presenter on HR.com, and has published more than twenty-five articles in trade journals including HR News, Public Personnel Management, and the Public Manager.

Edition details

• Publisher: Wiley
• Publication date: 2013
• ISBN 10: 1118533534
• ISBN 13: 9781118533536
• Binding: Paperback
• Language: English
• Edition number: 1
• Number of pages: 224