People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce - Hardcover

Fulcher, Jay; Cote, Tracy; Marasco, Kevin

Hardcover

ISBN 10: 1119785235 ISBN 13: 9781119785231

Publisher: Wiley, 2021

Synopsis

How the Best Companies are Skipping HR and Winning the Future of Work with People Ops

People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce explains how leaders at small- and medium-sized businesses can stop spending time on HR administration―"paperwork"―and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, Tracy Cote of Zenefits, the leading people operations platform, provide readers with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR. The book takes a look at how work has changed and what companies need to do about it, and the new approach they must take to processes, systems, and best practices. You'll learn how to eliminate busywork and hassle, and how to use that newfound time and capital to empower your biggest asset: your people.

You'll receive the end-to-end guide to:

• Digitizing legacy HR functions
• Using robots for the busywork you hate
• Employing software to design and improve your employee experience
• Assembling and empowering your "people team"
• Utilizing the included plans and templates to guide each stage of your business transformation

Perfect for managers, leaders, small business owners, and executives, People Operations is perfect for anyone who wants to optimize HR, maximize their workforce investment, support their employees, and modernize their business.

About this title

About the Author

JAY FULCHER is Chief Executive Officer of Zenefits, an organization that offers people and payroll services to over 11,000 small- and medium-sized businesses. He has over 25 years of experience in technology leadership. He is a sought-after business advisor and speaker.

KEVIN MARASCO is Chief Marketing Officer at Zenefits, where he taps over 20 years of expertise at the crossroads of technology and the future of work. He is a sought-after industry thought leader, advisor, and speaker.

TRACY COTE is People Operations Advisor at Zenefits. Her expertise as a people leader has garnered Best Place to Work accolades and built healthy teams across numerous growing businesses. She has also contributed to the practice as a professor of HR at San Francisco State University.

From the Back Cover

PRAISE FOR PEOPLE OPERATIONS

“Regardless of your business’s size, if you employ people, you want to empower them to create the most value they can for your customers and their fellow employees…. But there are lots of other demands on your time that can take your eye off the ball…. People Operations shows you how you can use technology and tools to offload all that other stuff so you can focus your energies on the stuff that really matters.”
―Geoffrey Moore, Author, Crossing the Chasm

“People Operations is critical reading for businesses of all sizes. The book expertly lays out an updated vision for what had traditionally been considered ‘human resources’ and makes clear that a new way of thinking about engaging with and managing employees is not just needed, it is critical for the success of businesses in the 21st century.”
―Seth Levine, Co-author of The New Builders; Partner and co-founder of Foundry Group

“People Operations provides a prescriptive and pragmatic playbook for going from paper work to people work, giving small businesses a competitive dvantage by bringing the human back in the center.”
―Pat Wadors, Chief Talent Officer, Procore

“Here’s the thing that the People Operations book does that small business entrepreneurs don’t get in business school, from investors, and certainly not from HR Tech providers: practical, actionable ideas and examples to build your people and your business. The authors of this book, who are also small business leaders, recognize the obstacles and the opportunities that many business books overlook: winning is a team sport.”
―Ronnie Lott, Small Business Owner, Investor, and Hall of Fame Athlete

From the Inside Flap

People Operations is a practical guide to the future of work that explains how leaders at small- and medium-sized businesses can stop spending time on HR administration―”paperwork”―and start focusing on the “peoplework” that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, and Tracy Cote of Zenefits, the leading people operations platform, provide readers with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR.

The book offers a start-to-finish guide to digitizing legacy HR functions, automating the busywork that everyone hates, using software to design and support your employee experience, and assembling and assigning your team. You’ll get plans and templates to guide each stage of your organizational transformation, as well as checklists, tools, and examples curated from some of today’s most successful small businesses. You’ll also find strategies and techniques you can implement immediately to boost productivity and scale the right culture across your company.

Perfect for managers, leaders, small business owners, and executives, People Operations is an indispensable guide to improving your organization’s HR framework, maximizing your investment in your people, supporting your employees, and modernizing your business.

Edition details

• Publisher: Wiley
• Publication date: 2021
• Language: English
• ISBN 10: 1119785235
• ISBN 13: 9781119785231
• Binding: Hardcover
• Edition number: 1
• Number of pages: 272