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Quality and Operations Management: Revised Edition (Management Extra) - Hardcover

 
9781138147904: Quality and Operations Management: Revised Edition (Management Extra)
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This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.

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New exciting and flexible approach to management development

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  • PublisherRoutledge
  • Publication date2016
  • ISBN 10 1138147907
  • ISBN 13 9781138147904
  • BindingHardcover
  • Edition number1
  • Number of pages118

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9780080552361: Quality and Operations Management: Revised Edition (Management Extra)

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ISBN 10:  0080552366 ISBN 13:  9780080552361
Publisher: Routledge, 2007
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