Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results - Softcover

Judith E. Glaser

Softcover

ISBN 10: 1138385921 ISBN 13: 9781138385924

Publisher: Taylor&Francis, 2016

Synopsis

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

Edition details

• Publisher: Taylor&Francis
• Publication date: 2016
• Language: English
• ISBN 10: 1138385921
• ISBN 13: 9781138385924
• Binding: Paperback
• Number of pages: 264