Breakthrough IT Change Management: How to Get Enduring Change Results - Hardcover

Lientz, Bennet; Rea, Kathryn

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9781138461116: Breakthrough IT Change Management: How to Get Enduring Change Results

Synopsis

This is a different book on change management. Using commonsense and practical advice tested in their work with hundreds of organizations, the authors walk the reader through clear guidelines and checklists to implement change that works. Readers will develop a change management strategythat starts by diagnosing the current culture and organization, then prepares for change carefully, addresses resistance to change, develops the change strategy, measures results, builds momentum for further change, and prevents deterioration and reversion. The authors then apply their framework to two areas that are major targets for change management: implementing new technology and systems and implementing successful e-business strategies. Included throughout are real-world examples from a number of industries and government.

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About the Author

Bennet P. Lientz

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Other Popular Editions of the Same Title

9780750676861: Breakthrough IT Change Management

Featured Edition

ISBN 10:  0750676868 ISBN 13:  9780750676861
Publisher: Routledge, 2003
Softcover