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Synopsis
This book presents a new model for understanding and improving organizational performance.
A discussion of the existing literature on organizational performance provides students with a solid foundation for understanding the principles of the Cube One framework, which shows that the key to organizational success is a balancing act between attracting and retaining employees, customers, and resources. The multi-stakeholder approach is backed up by empirical evidence, and supplemented with cases about well-known companies (Google, Zappos).
After reading this book, students of organizational behavior, HRM, and management will understand the ingredients needed for organizational excellence.
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About the Author
Richard E. Kopelman is professor of management at the Zicklin School of Business, Baruch College, USA. His research focuses on improving work motivation, productivity, and organizational performance. He has published in several key journals, including the Academy of Management Journal, Decision Sciences, Organizational Behavior and Human Performance, and the Journal of Applied Psychology.
"About this title" may belong to another edition of this title.
- PublisherRoutledge
- Publication date2019
- ISBN 10 1138951757
- ISBN 13 9781138951754
- BindingPaperback
- LanguageEnglish
- Edition number1
- Number of pages374
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Improving Organizational Performance (Paperback)
Published by
Taylor & Francis Ltd, London, 2019
ISBN 10: 1138951757
ISBN 13: 9781138951754
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Paperback. Condition: new. Paperback. This book presents the Cube One framework, which provides a basis for understanding, diagnosing, and improving organizational performance. It is based on the premise that successful organizations enact practices that satisfy three key constituents: the enterprise itself, customers, and employees. This book offers a uniquely empirical approach by examining enterprise-, customer-, and employee-directed practices. Validity evidence is provided by survey research, studies of financial metrics, and the analysis of cases involving well-known organizations (such as Google, Four Seasons, and Mayo Clinic). The Cube One framework is equally applicable to organizations in the for-profit, nonprofit, and government sectors. After reading this book, students and scholars, as well as organizational practitioners in the fields of organizational behavior and management, will find a practical approach to improving organizational performance. This book presents the Cube One framework, which provides a basis for understanding, diagnosing, and improving organizational performance. This book offers a uniquely empirical approach by examining enterprise-, customer- and employee-directed practices. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781138951754
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