Items related to Loose Leaf for Service Management: Operations, Strategy,...
Loose Leaf for Service Management: Operations, Strategy, Information Technology (The Mcgraw Hill/Irwin Series in Operations and Decision Sciences)
- PublisherMcGraw Hill
- Publication date2022
- ISBN 10 1265431221
- ISBN 13 9781265431228
- BindingLoose Leaf
- LanguageEnglish
- Number of pages544
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Loose Leaf for Service Management: Operations, Strategy, Information Technology (The Mcgraw Hill/Irwin Series in Operations and Decision Sciences)
Seller: Facetextbooks, LITTLE ROCK, AR, U.S.A.
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loose_leaf. Condition: Good. May contain some writing/highlighting. Cover shows wear from normal use. Supplemental materials such as CDs or access codes are not included unless otherwise noted. Seller Inventory # mon0000007532
Quantity: 1 available
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Loose Leaf for Service Management: Operations, Str Format: Loose-leaf
Seller: INDOO, Avenel, NJ, U.S.A.
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Condition: New. Brand New. Seller Inventory # 9781265431228
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Service Management : Operations, Strategy, Information Technology
Seller: GreatBookPrices, Columbia, MD, U.S.A.
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Condition: As New. Unread book in perfect condition. Seller Inventory # 44253132
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Service Management : Operations, Strategy, Information Technology
Seller: GreatBookPrices, Columbia, MD, U.S.A.
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Condition: New. Seller Inventory # 44253132-n
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Loose Leaf for Service Management: Operations, Strategy, Information Technology (Loose Leaf)
Seller: Grand Eagle Retail, Fairfield, OH, U.S.A.
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Loose Leaf. Condition: new. Loose Leaf. Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global environment. This edition continues to acknowledge and emphasize the essential uniqueness of service management. The book is written in an engaging literary style, makes extensive use of examples, and is based on the research and consulting experience of the authors. The theme of managing services for competitive advantage is emphasized in each chapter and provides a focus for each management topic. The integration of technology, operations, and human behavior is recognized as central to effective service management. Emphasis is placed on the need for continuous improvement in quality and productivity in order to compete effectively in a global environment. Each chapter begins with a vignette of a well-known company to motivate the reader and illustrate the strategic nature of the topic to be covered. Each chapter has a preview, a closing summary, key terms and definitions, a service benchmark, topics for discussion, an interactive exercise, solved problems and exercises when appropriate, and one or more cases. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781265431228
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Service Management : Operations, Strategy, Information Technology
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition. Seller Inventory # 44253132
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Service Management : Operations, Strategy, Information Technology
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New. Seller Inventory # 44253132-n
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Loose Leaf for Service Management: Operations, Strategy, Information Technology (The Mcgraw Hill/Irwin Series in Operations and Decision Sciences)
Seller: Russell Books, Victoria, BC, Canada
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loose_leaf. Condition: New. 10th Edition. Special order direct from the distributor. Seller Inventory # ING9781265431228
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Loose Leaf for Service Management: Operations, Strategy, Information Technology (The Mcgraw Hill/Irwin Series in Operations and Decision Sciences)
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
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Condition: New. Seller Inventory # V9781265431228
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Loose Leaf for Service Management: Operations, Strategy, Information Technology
Seller: moluna, Greven, Germany
Seller rating 5 out of 5 stars
Condition: New. KlappentextBordoloi s Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on re. Seller Inventory # 901399452
Quantity: 2 available