Patient Communication for Pharmacy: A Case-Study Approach on Theory and Practice - Softcover

Liu, Min; Butler, Lakesha M.

Softcover

ISBN 10: 1284038882 ISBN 13: 9781284038880

Publisher: Jones & Bartlett Learning, 2016

Synopsis

Patient Communication for Pharmacy: A Case-Study Approach on Theory and Practice offers communication strategies to promote patient-centered care. Utilizing a case study approach, this practical guide develops readers’ understanding of the unique communication dynamics between pharmacists and patients and assists them in strengthening the communication skills necessary for providing optimal patient outcomes. Focusing on skills acquisition and an integration of communication and behavioral change theories, this valuable resource also addresses issues relevant to pharmacist-patient communication and relationship building including: health literacy, culturally competent care, patient compliance, conflict/emotionally charged conversations, and more.

The “Learn, Practice, Assess” Case Approach offers patient case activities at the end of each chapter designed to help readers strengthen communication skills through repetition and application of the material presented.

Instructor Resources include a Test Bank, Slides in PowerPoint format, a Sample Syllabus, and Web Links to helpful communication video examples.

About this title

About the Author

Associate Professor, Department of Applied Communication Studies, Southern Illinois University, Edwardsville, Illinois

Clinical Associate Professor, Department of Pharmacy Practice, School of Pharmacy, Southern Illinois University, Edwardsville, Illinois

Edition details

• Publisher: Jones & Bartlett Learning
• Publication date: 2016
• ISBN 10: 1284038882
• ISBN 13: 9781284038880
• Binding: Paperback
• Language: English
• Edition number: 1
• Number of pages: 214