Organizational Behavior, Theory, and Design in Health Care

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9781284050882: Organizational Behavior, Theory, and Design in Health Care
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Due to the vast size and complexity of the U.S. health care system--the nation's largest employer--health care managers face a myriad of unique challenges such as labor shortages, caring for the uninsured, cost control, and quality improvement.
Organizational Behavior, Theory, and Design, Second Edition was written to provide health services administration students, managers, and other professionals with an in-depth analysis of the theories and concepts of organizational behavior and organization theory while embracing the uniqueness and complexity of the healthcare industry.
Using an applied focus, this book provides a clear and concise overview of the essential topics in organizational behavior and organization theory from the healthcare manager's perspective.

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About the Author:

Dr. Nancy Borkowski has over 17 years as an academician serving in faculty positions at the University of Alabama at Birmingham, Florida International University and St. Thomas University. In addition, Dr. Borkowski has over 20 years experience in the healthcare industry holding executive positions in physician practice management and managed care. Dr. Borkowski is a two time past recipient of the American College of Healthcare Executive’s Southern Florida Senior Career Healthcare Executive Award. Dr. Borkowski is a certified public accountant and holds Fellow status with both the American College of Healthcare Executives (ACHE) and the Healthcare Financial Management Association (HFMA). Dr. Borkowski is a nationally recognized author with the first edition of her book Organizational Behavior in Health Care being referred to as “one of the most significant advances in the field of health services administration” which was awarded the AJN 2005 Book of the Year Award for nursing leadership and management. Her work has been published in Leadership in Health Services, Group & Organization Management, Organizational Behavior and Human Decision Processes, Health Care Management Review, Journal of Ambulatory Care Management, Journal of Health Administration Education, Journal of Health and Human Services Administration, International Journal of Public Administration, and various other journals. Dr. Borkowski teaches leadership, organizational behavior, and strategic management and is a past recipient of the American College of Healthcare Executives’ Excellence in Teaching Award. Dr. Borkowski continues to consult with and serve on many healthcare companies’ boards. In 2009, she received the Follmer Bronze Merit Award from HFMA and in 2012, Dr. Borkowski was presented ACHE’s Exemplary Service Award for providing significant leadership and contributions to further professional excellence at the chapter, regional and/or national levels.

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