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Community policing encourages agencies to work proactively to develop solutions to the immediate underlying conditions contributing to public safety problems. Through their partnership with an independent sociologist from Towson University, the Baltimore Police Department has developed a community-based survey to evaluate a victims' level of satisfaction with responding patrol officers. Through this application they were able to obtain timely feedback on victims' experiences in Baltimore City. The Patrol Response Survey is a simple yet powerful tool that can assist law enforcement practitioners throughout the nation in more effectively understanding victims' experiences with their services.
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