Check-in Check-Out: Pearson New International Edition - Softcover

Vallen, Gary

  • 4.39 out of 5 stars
    23 ratings by Goodreads
 
9781292021102: Check-in Check-Out: Pearson New International Edition
Softcover
ISBN 10: 1292021101 ISBN 13: 9781292021102
Publisher: Pearson, 2013

Synopsis

This book has been a job-training leader and valuable professional reference in rooms management for over two decades. It provides exceptionally complete coverage of the hotel's front office and all of the support positions that make it work from the international reservation network, to legal concerns, sales and marketing techniques, management issues, room rate formulas, control and oversight, etc. In a sequence that follows the flow of most guests reservation, arrival, billing, departure, auditing and accounting the book treats both the how-to (e.g., completing a reg card) and the wherefore (e.g., yield management) while keeping readers abreast of the trends currently affecting the industry. For hotel/resort managers and front-office support staff.

"synopsis" may belong to another edition of this title.

Publisher
Pearson
Publication date
2013
Language
English
ISBN 10 
1292021101
ISBN 13 
9781292021102
Binding
Paperback
Number of pages
438
Rating
  • 4.39 out of 5 stars
    23 ratings by Goodreads

Other Popular Editions of the Same Title

9780132706711: Check-in Check-Out: Managing Hotel Operations (9th Edition)

Featured Edition

ISBN 10:  0132706717 ISBN 13:  9780132706711
Publisher: Pearson, 2012
Hardcover