For junior college or undergraduate courses in hotel management, lodging operations, and hospitality. Written in an easy-to-read, easy-to-understand style, Foundations of Lodging Management, 2e explores how the lodging industry and the hotels in the industry operate. With coverage of both small and large hotels, it addresses each department, including the front office, sales and marketing, housekeeping, maintenance and more! This edition features more on green initiatives, expanded discussion of revenue optimization, and an updated Front Office Simulation that helps students learn how to manage a hotel’s front office and better understand the complexity of the entire property.
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Condition: New. Inhaltsverzeichnisrnrn1. Introduction to the Lodging Industry2. The Structure of the lodging Industry3. Guest Service in the Lodging Industry4. Managing Lodging Operations5. Staffing the Lodging Operation6. . Seller Inventory # 747452126
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