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Operations management is important, exciting, challenging … and everywhere you look!
· Important, because it enables organizations to provide services and products that we all need
· Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology
· Challenging, because solutions must be must be financially sound, resource-efficient, as well as environmentally and socially responsible
· And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations.
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