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Problem Driven Management: Achieving Improvement in Operations through Knowledge Management - Softcover
Synopsis
Improving service and profits should be the constant aim of the operation side of any company. Beatriz Muņoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic of the situation and show practical ways to implement the approach. Managing the knowledge process and involving the whole company in problem solving are the keys to success. Also the book presents and develops the concept of Problem Driven Management (PDM) as a new approach to Operations.
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About the Author
BEATRIZ MUŅOZ-SECA is Professor and Head of the Operations and Technology Department at IESE Business School, University of Navarra, Barcelona, Spain.
JOSEP RIVEROLA is Professor of Production, Technology and Operations Management at IESE Business School, University of Navarra, Barcelona, Spain.
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Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Improving service and profits should be the constant aim of the operation side of any company. Beatriz Muņoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic of the situation and show practical ways to implement the approach. Managing the knowledge process and involving the whole company in problem solving are the keys to success. Also the book presents and develops the concept of Problem Driven Management (PDM) as a new approach to Operations. 383 pp. Englisch. Seller Inventory # 9781349520763
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Improving service and profits should be the constant aim of the operation side of any company. Beatriz Muņoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic of the situation and show practical ways to implement the approach. Managing the knowledge process and involving the whole company in problem solving are the keys to success. Also the book presents and develops the concept of Problem Driven Management (PDM) as a new approach to Operations. Seller Inventory # 9781349520763
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Taschenbuch. Condition: Neu. Problem Driven Management | Achieving Improvement in Operations Through Knowledge Management | B. Muņoz-Seca (u. a.) | Taschenbuch | Einband - flex.(Paperback) | Englisch | 2004 | Palgrave MacMillan UK | EAN 9781349520763 | Verantwortliche Person für die EU: Springer Palgrave Macmillan, Tiergartenstr. 17, 69121 Heidelberg, buchhandel-buch[at]springer[dot]com | Anbieter: preigu. Seller Inventory # 103727669
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