Items related to A Survival Guide for Hotel and Motel Professionals
Checking In and Checking Out: A Survival Guide for Hotel and Motel Professionals is a lively, easy-to-read book that is full of anecdotes and useful information for the busy student or professional. Chapters One-Three encourage readers to evaluate their work and personal lives and set goals for the future. The authors introduce the Seven Guiding Principles, which form the core of this book. They ask readers to analyze how they spend their time and what tasks give them the most pleasure. They discuss time management and how to get organized. Chapters Four-Seven focus on the hotel work environment. The importance of teamwork, customer service, and stress management are discussed. Other chapters discuss the importance of sanitation and safety, concerns of those who work in the front of the house, security, public relations, and sales, among other topics. Throughout the book hotel and motel professionals from all departments share their experiences and advice about working in this profession.
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About the Author:
Karen Levine and Alan Gelb are a husband/wife team who write many professional and consumer works. They work in conjunction with an industry professional. Their Survival Guides have been highly successful.
Alan Gelb holds Alan Gelb holds dual master degrees in Writing and Education and is a member of Writers Guild of America and PEN International. He has written many professional and consumer works and his Survival Guides have been highly successful.
Review:
Alan Gelb holds Alan Gelb holds dual master degrees in Writing and Education and is a member of Writers Guild of America and PEN International. He has written many professional and consumer works and his Survival Guides have been highly successful.
Chapter One: How Was Your Stay?; Chapter Two: Taking Inventory; Chapter Three: Keeping Tabs; Chapter Four: Tapping into Teamwork; Chapter Five: The Fine Art of Pampering; Chapter Six: Cooldown Time; Chapter Seven: Staying in Shape; Chapter Eight: Being the Best You Can Be; Chapter Nine: Up Front: Part One; Chapter Ten: Up Front: Part Two; Chapter Eleven: Up Front: Part Three; Chapter Twelve: Out Back; Chapter Thirteen: The Savvy You
"About this title" may belong to another edition of this title.
- PublisherDelmar Cengage Learning
- Publication date2004
- ISBN 10 1401840949
- ISBN 13 9781401840945
- BindingPaperback
- Edition number1
- Number of pages216
- Rating
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A Survival Guide for Hotel and Motel Professionals
Published by
Cengage Learning
(2004)
ISBN 10: 1401840949
ISBN 13: 9781401840945
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Paperback
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Book Description Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.6. Seller Inventory # G1401840949I4N00
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A Survival Guide for Hotel and Motel Professionals
Published by
Delmar Cengage Learning
(2004)
ISBN 10: 1401840949
ISBN 13: 9781401840945
Used
Softcover
Quantity: 1
Seller:
Rating
Book Description Condition: Good. Used books cn contain little to no writing/highlighting along with some minor cover wear. Ships fast. Expedited shipping 2-5 business days; Standard shipping 7-14 business days. Ships from USA!. Seller Inventory # RSW1-037-928
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