Items related to A Guide to Becoming a Travel Professional

A Guide to Becoming a Travel Professional - Hardcover

Rice, Susan; Todd, Ginger

 
9781401851774: A Guide to Becoming a Travel Professional

Synopsis

Travel Perspectives: A Guide to Becoming a Travel Professional is a text that instructs students on the product of travel and how to sell it. It is a concise and descriptive "how to" manual complete with tools that help the student practice what is learned. Travel Perspectives focuses on terminology, product process and procedure, and developing the student's sales and customer service skills. Discussion points, contained throughout the text, develop understanding of the sales process and the role of customer service in attaining and retaining customers.

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About the Author

Susan Rice is the owner and director of Travel Careers Inc., a travel career training school in Indianapolis, Indiana.

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