A guide based on twenty years of trend analysis and market research reveals top emerging trends that can be useful to businesses today, explaining how managers can grow and improve a business in the areas of leadership, customer relations, and employee relations. Original. 30,000 first printing.
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Award-winning author, speaker and consultant Louis Patler is Chairman of Near Bridge, Inc., a market-research, trend-analysis and leadership-development company whose client list includes American Express, AT&T Wireless, British Airways, Dell Computers and many others. Patler is the coauthor of the New York Times bestseller If It Ain’t Broke…Break It!, which sold 400,000 copies in 10 printings. He lives in Palo Alto, California.
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