Understanding the Construction Client

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9781405129787: Understanding the Construction Client
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This book breaks new ground by creating a framework to understand clients' actions and needs. Most construction management books focus on improving the construction process; this one focuses on a better engagement with the client. It challenges conceptions of both the construction industry and clients' businesses so that a more effective process and greater client satisfaction can be achieved. The book suggests that 'buildings are not about building but about changing and developing the client'. The technical, organisational and psychological aspects of this are described and analysed in detail so that current experience can be explained and better practice determined.

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About the Author:

David Boyd is Deputy Head of the School of Property & Construction, University of Central England, Birmingham, UK. Ezekiel Chinyio is based at the Univeristy of Wolverhampton, UK.

Review:

“This is undoubtedly a readable book.”(Construction Management and Economics, 1 November 2010)

"Contractors who want to get ahead must prioritise the needs of theclient. this is the central message in the book... [and] thekey difference between an average and highly successful project"Construction News

"An excellent read for all levels of interest and capabilitywithin the industry and will be of interest to a widereadership"

Building Engineer

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Ezekiel Chinyio, David Boyd
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Book Description John Wiley and Sons Ltd, United Kingdom, 2006. Paperback. Condition: New. Language: English. Brand new Book. This book breaks new ground by creating a framework to understand clients' actions and needs. Most construction management books focus on improving the construction process; this one focuses on a better engagement with the client. It challenges conceptions of both the construction industry and clients' businesses so that a more effective process and greater client satisfaction can be achieved. The book suggests that 'buildings are not about building but about changing and developing the client'. The technical, organisational and psychological aspects of this are described and analysed in detail so that current experience can be explained and better practice determined. Seller Inventory # AAH9781405129787

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Book Description John Wiley and Sons Ltd, United Kingdom, 2006. Paperback. Condition: New. Language: English. Brand new Book. This book breaks new ground by creating a framework to understand clients' actions and needs. Most construction management books focus on improving the construction process; this one focuses on a better engagement with the client. It challenges conceptions of both the construction industry and clients' businesses so that a more effective process and greater client satisfaction can be achieved. The book suggests that 'buildings are not about building but about changing and developing the client'. The technical, organisational and psychological aspects of this are described and analysed in detail so that current experience can be explained and better practice determined. Seller Inventory # AAH9781405129787

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