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Crisp: Conflict Management, Third Edition: Resolving Disagreements in the Workplace (Fifty-Minute Series) - Softcover
Synopsis
When people work together in a diverse and dynamic environment, conflict and disagreements inevitably arise. Learning to resolve disagreements constructively is the key to maintaining healthy work relationships and fostering a productive workplace. CONFLICT MANAGEMENT (formerly titled MANAGING DISAGREEMENT CONSTRUCTIVELY) helps readers improve their interpersonal, communication, and mediation skills. Several exercises and case studies throughout the book give the lessons relevance and practical application in the real world. Readers will also become familiar with the guiding principles behind conflict management, the nine approaches to managing disagreement, and a four-phase process for resolving conflict. With the proper understanding of the nature of conflict and with the tools to handle disagreements constructively, readers will be able to enrich their work, their relationships, and their careers.
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About the Author
Herb Kindler has conducted hundreds of leadership training programs in the United States and abroad. He is an M.I.T. graduate with his doctorate in management from UCLA. He was a chief engineer and CEO in industry before becoming full professor of management at Loyola Marymount University in Los Angeles. He currently conducts short courses at corporations, universities, and government organizations. As an international trainer, Dr. Kindler's clients include Symantec, Lockheed Martin, Hughes Electronics, IBM, Mattel Toys, General Motors, JVC, Lawrence Livermore National Laboratory, TRW, Starbucks, BBDO, Port of Oakland, U.S. Navy, City of Torrance, Congress Capacitación Ejecutiva (Mexico) and Thai Airways and Nortel Networks (Thailand). He is the senior instructor at UCLA's semi-annual Technical Management Program, ranked #1 by participants, and UC Berkeley's Project Leadership Program. He is the author of Managing Disagreement Constructively (over 100,000 sold), Risk Taking: A Guide for Decision Makers, and Clear & Creative Thinking.
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- PublisherCrisp Learning
- Publication date2005
- ISBN 10 1418862622
- ISBN 13 9781418862626
- BindingPaperback
- Edition number3
- Number of pages96
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Conflict Management: Resolving Disagreements in the Workplace
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Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.35. Seller Inventory # G1418862622I4N00
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