New from best-selling author, Jean Andrews, this text is designed to be the most through, step-by-step book for learning the fundamentals of supporting and troubleshooting computer operating systems. This book maps to CompTIAř 's current A+ OS Exam. ř ˘ Includes extensive coverage for each major operating system-chapters are devoted to Windows XP, 2000, NT, and 9x. ř ˘ Features coverage on DOS, Linux, Mac, UNIX, and managing Windows on a network and on the Internet. ř ˘ Maps completely to CompTIAř 's A+ OS certification exam. ř ˘ A+ certification icon highlights all of the material related to the exams, so you can pay close attention to the pertinent information. ř ˘ A+ Table of Contents provides quick reference to all of A+ material. ř ˘ CoursePrepř A+ test preparation software mimics the exam environment and is included on CD. ř ˘ Includes extensive pedagogical features, including review questions, hands-on exercises, and ca
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Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.
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