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Calming Upset Customers: Stay in Control... In Any Situation (Crisp Fifty Minute Series) - Softcover
Synopsis
When a customer is upset with your company, you have an opportunity. You can ?become the company,? defuse the situation, win the customer over, and ensure continued business. That's a lot. But anyone can learn the skills that are necessary. There is no single technique for every customer, but the collection of skills outlined here will work in any industry.
"synopsis" may belong to another edition of this title.
- PublisherCrisp Pub Inc
- Publication date2009
- ISBN 10 1426018347
- ISBN 13 9781426018343
- BindingPaperback
- LanguageEnglish
- Edition number4
- Number of pages86
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Calming Upset Customers (Crisp Fifty Minute Series)
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Calming Upset Customers, Fourth Edition
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Calming Upset Customers: Stay in Control. In Any Situation (Crisp Fifty Minute Series)
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Calming Upset Customers: Stay in Control. In Any Situation (Crisp Fifty Minute Series)
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Calming Upset Customers: Stay in Control. In Any Situation (Crisp Fifty Minute Series)
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Calming Upset Customers: Stay in Control in Any Situation (Crisp Fifty Minute Series)
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