The Core Building Blocks of Quality - A Guide to Meeting the Challenges in Long Term Care - Softcover

Parsons, Cheryl

Softcover

ISBN 10: 1434391574 ISBN 13: 9781434391575

Publisher: AuthorHouse, 2008

Synopsis

Exiting the compliance and quality "yo-yo syndrome" can be a challenge that many facilities just can't seem to get right. It takes a good, experienced, and knowledgeable coach. This coach must analyze the core root causes, build team, and set a solid game plan in motion. The game plan has to include team, facility and organizational analysis, culture, communication and resident crucial care areas. Learn how to unleash the hidden power of your team. Recognize healthy culture and explore methods of modifying the parts of your culture that are unhealthy and serving as road blocks. Explore methods of improving communication. Communication is commonly the leading cause of compliance, quality and litigation issues. Discover ways to diagnosis the effectiveness of your communication systems and then set about developing a system that works. Move your facility toward consistent performance and a winning record. Establish the Core to build upon the quality of moving your facility to the next level of slow, ever moving, transformation. Begin to blossom into a service that elders and their families trust and want. Establish the Core Building Blocks and prepare your facility for the next challenge coming at our industry... "the baby boomers" and their expectations for our industry.

About this title

About the Author

Cheryl Parsons is a registered nurse, long term care administrator, facilitiy owner and consultant. Her work as an author is based upon 20 years of experience in the industry. Experience which includes C.N.A, Charge nurse, Staff Development Coordinator, DON, Administrator, Administrative Consultant, RN Monitor and RN Consultant. In the last four years she has entered the seminar circuit and has delivered presentations to over 3,000 participants in the Midwest on important issues to the long term care industry. Her accomplishments in her own facility include four years of deficiency free surveys, excellent resident and family satisfaction surveys and a happy staff as indicated by a very low staff turn over. Cheryl has received many awards and recognition for her work in the industry. "I would say that my biggest accomplishment is also the one that touches my heart the most. That is seeing happy and content residents who are enjoying a quality of life they didn't expect to have in a "nursing home." "I am constantly exploring ways to improve that quality of life for my residents and for the staff that I work with, not only in my own facility, but around the region as well."

Edition details

• Publisher: AuthorHouse
• Publication date: 2008
• Language: English
• ISBN 10: 1434391574
• ISBN 13: 9781434391575
• Binding: Paperback
• Number of pages: 196