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Process Improvement & Performance Management Made Simple - Hardcover

Andrew Muras & Glenn Goodnight, Muras &; Muras, Andrew

 
9781441535467: Process Improvement & Performance Management Made Simple

Synopsis

"With a Special Introduction by Mike Roberts, former CAM-I Director and inventor of the FastTrack approach."--Title page.

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About the Author

With over two dozen published articles, Andrew Muras is a highly sought-after speaker across North America and brings a wealth of implementation and teaching experiences from back office/shared services functions to front-line operations. Glenn Goodnight has over twenty years experience in performance management, cost estimating and activity based analysis for the private and public sector, ranging from strategy execution to improving service delivery and costs.

"About this title" may belong to another edition of this title.