IT's hidden face: Everything you always wanted to know about Information Technology. A look behind the scenes - Softcover

Roeltgen, Claude

Softcover

ISBN 10: 1442152311 ISBN 13: 9781442152311

Publisher: CreateSpace Independent Publishing Platform, 2009

Synopsis

An experienced Banking-CIO reveals the world of Information Technology in a company. There's a Grand-Canyon-sized gap between the expectations of computer users and what an IT department can effectively do. And this gap creates many victims-on both sides! This book is a one-of-a-kind bridge-builder for computer users to understand IT and to be able to talk to IT experts. It is deliberately written in layman's language and avoids IT-specific technical terms. Why do IT projects fail or always take longer than expected? Why is software so unstable? What do IT experts do all day, and why are there so many? What about IT security? This book is a translation of the second edition of the bestselling German book "Eine Million oder ein Jahr".

About this title

From the Back Cover

Press Reviews about the German edition

Why is everything so complicated for us? All this can be done in an easier way. Phone calls like these from the CEO are no longer to be expected after having read Eine Million oder ein Jahr. (CIO magazine September 2006)

Crashed computers, lost documents: the IT-world is considered by many as being confusing or even dangerous. But it's not the users being the problem, says Claude Roeltgen. The Head of IT looks behind the scenes of his industry and reveals how IT-professionals really work. (manager-magazin.de September 2008)

It can be read like a thriller...Claude Roeltgen is building a bridge between laymen and experts and by this he makes the grey IT monster transparent; this is the key to this worth reading book. (VDV Magazine September 2008)

The book offers fun, insights at every level and clearly formulated factual information. (c't 15/2006)

...the book closed a gap in the bookstore because the author builds the bridge between laymen and the practical requirements of IT experts. (monitor August 2008)

...an unusual book in the positive sense of the word, a frontier crossing between seemingly incompatible worlds and a courting for more mutual understanding. This book should be handed out to every new PC user together with the Support-Hotline. (ephorie March 2007)

It is definitely a clear and exceedingly practical signpost which should not be missing in IT interested people's library. (journal July 2006)

The IT expert succeeds indeed to present an entertaining book about the perils and mysteries of the computer world in an understandable language. (Luxemburger Wort May 2006)

Foreword extract J.-C. Juncker, Luxembourg Prime Minister (German edition)
...much more than only a compulsory reading for concerned persons.

Foreword extract Dr. Andreas Resch, former CIO Bayer AG and member of the US CIO Hall of Fame

But there is hardly any reading material about technology's inner life, from the engine room of IT, this foreign yet so proximal world. This is what makes this book so precious...Claude Roeltgen has made an important contribution about how the disparities can be managed better. The one who has read his book will be wondering much less, will understand more and judge better, will be better prepared, and will be able to react in a wiser way. The one who has read his book will be less a fascinated victim of technology and more an up-to-date epicure of technology, which is supposed to be a favour to our brains.

From the Inside Flap

"If you are a business manager who needs to work successfully with IT, or if you are an IT professional who needs to be able to explain why something can indeed be installed in 10 minutes but that success demands many more steps before and after that, this book is for you."
Mike O'Dell, CIO Pacific Coast Building Products and Chairperson ASUG (Americas' SAP Users' Group) in his foreword

About this edition

• Publisher: CreateSpace Independent Publishing Platform
• Publication date: 2009
• ISBN 10: 1442152311
• ISBN 13: 9781442152311
• Binding: Paperback
• Number of pages: 286