Our body language sometimes speaks louder than words. Authors Geoff Ribbens and Richard Thompson show managers how to read these silent signals to give their direct reports effective and successful appraisals. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points of body language. At the end of the book there are questions to ensure readers have taken it all in.
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Geoff Ribbens and Richard Thompson are well-known experts in body language and authors of several successful books on the subject. They coach people on how to apply and understand body language in a diverse range of business settings.
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