Managerial Control of American Workers: Methods and Technology from the 1880s to Today - Softcover

Van Elteren, Mel

 
9781476664996: Managerial Control of American Workers: Methods and Technology from the 1880s to Today
Softcover
ISBN 10: 1476664994 ISBN 13: 9781476664996
Publisher: McFarland & Company, 2017

Synopsis

Today, surveillance and regulation of employees are pervasive at all levels (except the highest) in a wide variety of American workplaces. Digital information systems have become important tools of managerial control. The constraints built into these systems by so-called "business process reengineering" are a continuation of scientific management principles developed during the late 19th century. Additional means of control have included employment-based "welfare capitalism," and human relations and corporate culture approaches.

This book provides fresh insight into various practices of managerial control from the 1880s to the present and their effects on work organization and quality, and worker skill requirements.

The author highlights current developments--including those focused on highly skilled knowledge workers--accounting for enhanced automation, offshoring and related changes in the production and distribution of goods and services.

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About the Author

Mel van Elteren is an emeritus associate professor of social sciences at Tilburg University in the Netherlands. He has published several books and articles in sociology, social psychology and cultural studies, with special interest in American society, politics and labor.

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Publisher
McFarland & Company
Publication date
2017
Language
English
ISBN 10 
1476664994
ISBN 13 
9781476664996
Binding
Paperback
Number of pages
348