In this step by step guide, former Management Consultant and change management expert Theodore Panagacos walks you through the entire discipline of Business Process Management. Learn how to fast track your orgnaization's strategy to govern processes, create a process culture, and measure business performance. Best of all, this crystal-clear, convenient sized book can be put to work in your organization immediately!
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Theodore Panagacos is a former Management Consultant with Booz & Company and has 10 years experience helping organizations design and implement business models that improve its service to customers. The Ultimate Guide to Business Process Management is the definitive book that explains the industry frameworks and best practice methodologies Theodore has used to help many organizations implement BPM across their organization.
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