Gathering information about a subject and collecting that information from experts is the core process involved in writing a valuable corporate training program. When an instructional designer is writing training that is dependent on the knowledge of others, it is helpful to have schedules and plans for communication, accuracy, and accountability. Working with SMEs offers a framework on how to connect with the correct experts and uncover what they know. The book then gives you the tools and checklists necessary for getting the most out of your subject matter expert.
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Peggy Salvatore has written many training programs in healthcare as well as on general business topics. Her background includes extensive research, analysis and writing for professional journal articles, white papers and executive background briefings on a broad range of health policy issues. She was a political reporter and columnist and covered the 1988 Republican National Convention before leaving daily journalism for business. She holds an MBA with a concentration in strategy and economics. Peggy is the mother of three wonderfully grown children and lives midway between Philadelphia and New York City.
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