12 Steps to Excellence: How to Build a Great Team - Hardcover

Crouch, C David

Hardcover

ISBN 10: 153208594X ISBN 13: 9781532085949

Publisher: iUniverse, 2019

Synopsis

"Nobody understands the science of excellence like David Crouch." - Stephen M.R. Covey Creating excellence is an applied science. Drawing upon the experience of successful teams and their leaders, "12 Steps to Excellence" captures the essence of team excellence in an easy-to-execute method anyone can employ. Building a great team is a discipline that can be learned. How do you talk about the work you do? What's the main thing your team is trying to accomplish? What do you value so strongly that you're not willing to compromise along the way? How do customers define your quality and how do you measure it? Are you and everyone on your team building strong customer relationships? Are you impressing your customer so much that they will voluntarily and passionately talk positively to others about you? Is everyone on your team fully engaged in the work? Are you making positive forward progress? Do you have a viable strategic plan? Are you tapping into the Pareto Principle of Leadership Excellence? Can you measure all of these things? In his warm and eloquent style, David shows us step-by-step how to build a great team and organization. He gives us the framework, language, and process so that we not only have knowledge and understanding of the steps required, we also have the tools to achieve it.

About this title

From the Inside Flap

Finally! An easy-to-follow guide forcreating excellence with your team and organization.
 
Aristotle said...
 
"Excellenceis not an act, but a habit."
 
In 12 Steps to Excellence, theauthor takes us on an exciting and inspiring journey to excellence, helping usdevelop the habits that build a strong team and organization. Drawing upondecades of experience in all types of industries, all types of organizationsand with all types of leaders, and pulling from hundreds of respected authors,leaders and teachers of excellence, Crouch has put together a road map to helpus create a culture of excellence in our teams and organizations.
 
As he notes in his introduction,
 
"These twelve steps are notjust a way to get great results. They're much more than that. They willhelp you create an experience of excellence you will always remember andcherish. Your effort will make a difference in your life and in the lives ofothers.
 
You'll realize that life is morethan results, profits, and personal gain. You will discover that it's anopportunity to matter in the world around you, to have a lasting impact onthose you serve, and to leave a legacy of hope and encouragement for others tofollow.
 
Excellence creates a life ofsignificance - a life that matters. It's a noble and worthy pursuit."

From the Back Cover

"Nobody understands the science of excellence - and how to teach it - better than David Crouch."  - Stephen M.R. Covey, Author of The Speed of Trust12 STEPS TO EXCELLENCE draws upon the experience of successful teams and their leaders to capture the essence of team excellence in an easy-to-execute method anyone can employ.
C. David Crouch explores how to build a great team and organization, providing the framework, language, and processes so that you have the tools you need to achieve your goals. Learn how to:

• enable every individual to perform at their best;
• change what you say and how you say it to boost results;
• inspire excellence in those around you;
• align your vision with the rest of the team.

The author also examines the five pillars of performance: quality, taking care of the customer, taking care of the people, focusing on progress, and spending rationally - all of which are critical for any organization that want to live up to its potential.Chart your own path to excellence with your team and organization and embark on an adventure that everyone will cherish by learning the twelve steps in this guide.

Edition details

• Publisher: iUniverse
• Publication date: 2019
• ISBN 10: 153208594X
• ISBN 13: 9781532085949
• Binding: Hardcover
• Language: English
• Number of pages: 190