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It Service Management Using Itil and Uml - Softcover

 
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Why another book about IT service management? This book may serve as a tutorial as well as a work of reference IT service management in general and to ITIL® V3, 2011 Edition.  In order to illustrate processes, systems and relationships, the figures in this book are UML graphs, taken from a UML model. These UML graphs either interpret existing original diagrams or illustrate new aspects or examples. The advantage of...

  • PublisherCreatespace Independent Pub
  • Publication date1854
  • ISBN 10 1533502048
  • ISBN 13 9781533502049
  • BindingPaperback
  • LanguageEnglish
  • Edition number2
  • Number of pages380

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Dibbern, Lars
Published by Createspace Independent Pub, 1854
ISBN 10: 1533502048 ISBN 13: 9781533502049
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