8D problem solving explained: Turning operational failures into knowledge to drive your strategic and competitive advantages - Softcover

Visser, Chris S. P.

Softcover

ISBN 10: 1543000932 ISBN 13: 9781543000931

Publisher: CreateSpace Independent Publishing Platform, 2017

Synopsis

More than 1200 copies sold world-wide in the first year!! Check out www.in2quality.com for more testimonials and supporting materials belonging to the book.8D problem solving explained takes you to the core of the method, bringing your knowledge of the problem solving methodology to expert level. Supported by numerous practical examples, it illustrates how you can apply the 8D method in real life. Combined with theoretical background, you will learn to understand the method inside out. In addition, if you want to test your skills, two fully worked out cases allow you to find out how well you can apply the method when solving your problems. Use the 8D problem solving method for turning your operational failures into knowledge to drive your strategic and competitive advantage.Based on more than 10 years of daily experience with the 8D problem solving method in the automotive and medical industry. This book offers you everything you need to know about the 8D problem solving methodology, and more. Whether you use it as your training material or as a reference in your daily work, this book is for you.Check out www.in2quality.com for supporting materials belonging to the book.

About this title

About the Author

Chris Visser started his working career assembling high-tech equipment for various industries, such as medical devices and semi-conductors. Curious by nature, he explored intuitively and on a small-scale process improvements. Searching for ways to do things quicker and better without compromising on quality. Sometimes he succeed, and sometimes he did not. Nevertheless, he always learned something. When joining a company that used 8D problem solving for their customer complaints, he became familiar with the concept of structural process improvement. Working on a day-to-day basis with suppliers, logistics, developers, sales representatives and customers, he learned that process improvement is in the detail of understanding the problem’s failure mechanism. This triggered a decade of training and studying on the subject of process improvement. While being trained as a six sigma black belt and executing his first of many improvement projects, he truly started to combine his natural passion for improving with the knowledge and skills needed to be successful. To complete his skillset, Chris followed master study in quality- and change management that allowed him to grasp the different dynamics of process improvement even further. Today, he does what he loves doing the most – helping the companies he works for to improve their products and processes to satisfy the need of their customers and employees. Whether he does this in the role as a trainer or consultant, or by actually driving the improvements leading a team of experts is all the same to him. As long as there is something to improve.

Edition details

• Publisher: CreateSpace Independent Publishing Platform
• Publication date: 2017
• Language: English
• ISBN 10: 1543000932
• ISBN 13: 9781543000931
• Binding: Paperback
• Number of pages: 186