Items related to It's All about CEX!: The Essential Guide to Customer...
Synopsis
Of all the things that can make or break your business, the most critical is experience. Great experiences inspire customers and employees to advocate for you, while bad ones do the opposite. It sounds obvious, but so many companies fail because they don't think this essential factor is important to their bottom line.
It's All About CEX! breaks experience down into its core components--success, ease, and connection--and shows you how to get the most mileage out of each one. Containing long-term strategies as well as immediate action items, this book will teach you how to
- Make everybody feel genuinely appreciated
- Personalize your customer service
- Discover your employees' untapped potential
- And more
You have the ability to improve people's lives. It's All About CEX! reveals how to generate positive experiences for your customers and employees, win their loyalty, and maximize your profits in the process.
"synopsis" may belong to another edition of this title.
About the Author
Jason Bradshaw created his first business at fourteen, selling telecommunications and computer equipment in the Australian country town of Murgon. But it was Tom Peters's book The Pursuit of Wow! that opened his eyes to the power of customer and employee experience.
Jason has tested and implemented strategies for improving experience in a variety of sectors--from telecommunications to retail to media--helping companies to grow, improve efficiencies, increase employee retention, and save tens of millions of dollars. He is currently chief customer officer and director of customer experience at Volkswagen Group Australia.
"About this title" may belong to another edition of this title.
Other Popular Editions of the Same Title
Search results for It's All about CEX!: The Essential Guide to Customer...
Stock Image
It's All about Cex! : The Essential Guide to Customer and Employee Experience
Seller: Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 58045113-75
Stock Image
It's All about CEX!: The Essential Guide to Customer and Employee Experience
Seller: California Books, Miami, FL, U.S.A.
Seller rating 4 out of 5 stars
Condition: New. Seller Inventory # I-9781544512440
Stock Image
It's All about CEX!
Print on DemandSeller: PBShop.store US, Wood Dale, IL, U.S.A.
Seller rating 5 out of 5 stars
HRD. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L1-9781544512440
Stock Image
It's All about CEX!
Print on DemandSeller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 5 out of 5 stars
HRD. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L1-9781544512440
Buy New
US$ 32.13
US$ 5.60 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: Over 20 available
Stock Image
It
Print on DemandSeller: Majestic Books, Hounslow, United Kingdom
Seller rating 4 out of 5 stars
Condition: New. Print on Demand pp. 180. Seller Inventory # 378094940
Buy New
US$ 31.91
US$ 8.75 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 4 available
Stock Image
It
Print on DemandSeller: Books Puddle, New York, NY, U.S.A.
Seller rating 4 out of 5 stars
Condition: New. Print on Demand pp. 180. Seller Inventory # 26385809027
Stock Image
It
Print on DemandSeller: Biblios, Frankfurt am main, HESSE, Germany
Seller rating 4 out of 5 stars
Condition: New. PRINT ON DEMAND pp. 180. Seller Inventory # 18385809033
Buy New
US$ 34.82
US$ 11.47 shipping
Ships from Germany to U.S.A.
Ships from Germany to U.S.A.
Quantity: 4 available
Stock Image
It's All about CEX!: The Essential Guide to Customer and Employee Experience
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
Condition: New. In. Seller Inventory # ria9781544512440_new
Buy New
US$ 32.09
US$ 16.13 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: Over 20 available
Stock Image
It's All about CEX!: The Essential Guide to Customer and Employee Experience
Print on DemandSeller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
Hardback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days. Seller Inventory # C9781544512440
Buy New
US$ 28.55
US$ 20.26 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: Over 20 available
Seller Image
It\ s All about CEX!
Seller: moluna, Greven, Germany
Seller rating 5 out of 5 stars
Gebunden. Condition: New. KlappentextrnrnOf all the things that can make or break your business, the most critical is experience. Great experiences inspire customers and employees to advocate for you, while bad ones do the opposite. It sounds obvious, but so many compani. Seller Inventory # 448107404
Buy New
US$ 39.43
US$ 56.45 shipping
Ships from Germany to U.S.A.
Ships from Germany to U.S.A.
Quantity: Over 20 available