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Service Management Effectiveness: Balancing Strategy, Organization and Human Resources, Operations, and Marketing (Jossey Bass Business & Management Series) - Hardcover
Synopsis
A comprehensive model for managing a service business. Shows how to achieve the level of coordination required in an organization where employees from many departments have direct customer contact.
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From the Back Cover
A comprehensive model for managing a service business. Shows how to achieve the level of coordination required in an organization where employees from many departments have direct customer contact.
From the Inside Flap
A comprehensive model for managing a service business. Shows how to achieve the level of coordination required in an organization where employees from many departments have direct customer contact.
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Service Management Effectiveness : Balancing Strategy, Organization and Human Resources, Operations, and Marketing
Published by
Wiley & Sons, Incorporated, John, 1990
ISBN 10: 1555422225
ISBN 13: 9781555422226
Used
Hardcover
First Edition
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 3724435-6
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Service Management Effectiveness: Balancing Strategy, Organization and Human Resources, Operations, and Marketing (Jossey Bass Business & Management Series)
Seller: SHIMEDIA, Brooklyn, NY, U.S.A.
Seller rating 4 out of 5 stars
Condition: New. Satisfaction Guaranteed or your money back. Seller Inventory # 1555422225