TQ Manager: A Practical Guide for Managing in a Total Quality Organization

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9781555425593: TQ Manager: A Practical Guide for Managing in a Total Quality Organization
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A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.

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A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas."The down-to-earth guide on transforming companies to total quality management! TQManager offers practical hands-on advice and an invaluable self-assessment tool for every manager who must lead the change to total quality."--Bill Wiggenhorn, president, Motorola University

About the Author:

WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.

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9780608257068: Tqmanager: A Practical Guide for Managing in a Total Quality Organization (Jossey-Bass Management Series)

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ISBN 10:  0608257060 ISBN 13:  9780608257068
Publisher: Proquest/Csa Journal Div, 1993
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Book Description John Wiley Sons Inc, United States, 1993. Hardback. Condition: New. New. Language: English . Brand New Book ***** Print on Demand *****. Total Quality Management (TQM) is being called the most significant shift in American management thought and practice since the Industrial Revolution. As many managers are learning, TQM presents radical new challenges to traditional management. It demands a dramatic rethinking about how decisions are made, how work is evaluated, and how communication is conducted in the workplace. Which skills and abilities must managers develop to ensure the success of TQM and refocus the organizations s resources and energies on serving the needs of its customers?. Seller Inventory # APC9781555425593

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Book Description Jossey-Bass. Hardcover. Condition: New. 196 pages. Dimensions: 9.3in. x 6.3in. x 1.0in.A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Hardcover. Seller Inventory # 9781555425593

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Book Description John Wiley Sons Inc, United States, 1993. Hardback. Condition: New. New. Language: English . Brand New Book ***** Print on Demand *****.Total Quality Management (TQM) is being called the most significant shift in American management thought and practice since the Industrial Revolution. As many managers are learning, TQM presents radical new challenges to traditional management. It demands a dramatic rethinking about how decisions are made, how work is evaluated, and how communication is conducted in the workplace. Which skills and abilities must managers develop to ensure the success of TQM and refocus the organizations s resources and energies on serving the needs of its customers?. Seller Inventory # APC9781555425593

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