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Making Computers People-Literate is a computer cookbook that offers practical guidelines and techniques for identifying, diagnosing, and curing computer interface problems?the menus, icons, data-entry screens, on-line help messages?through which the computer communicates with the user, and the user with the computer.
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From the Back Cover:
From Training to Performance in the 21st Century is a series sponsored by the National Society for Performance and Instruction (NSPI), which provides valuable how-to resources to help trainers, human resource professionals, and human performance technologists improve performance in the workplace. This book is part of the first three-volume set, "Designing the Work Environment for Optimum Performance," which shows how to "fix the workplace, not the worker." The set provides hands-on tools to help create work environments that support human performance.A "procedural cookbook" that offers practical guidelines and techniques for uncovering, diagnosing, and correcting problems in the user interface--the menus, icons, data-entry screens, on-line help messages through which the computer communicates with the user, and the user with the computer. Provides twenty-six generously illustrated checklists to offer guidance through each step of the process--from initial surveys and interviews to making redesign recommAndations and measuring results.
About the Author:
ELAINE WEISS is founder of Educational Dimensions, a technology consulting firm that specializes in solving performance problems in automated work environments. She has designed user interfaces and performance aids and developed training courses and documentation for more than fifty companies in the banking, communication, insurance, health care, financial services, and manufacturing fields.
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- PublisherPfeiffer
- Publication date1994
- ISBN 10 1555426220
- ISBN 13 9781555426224
- BindingPaperback
- Edition number1
- Number of pages281
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Making Computers People-Literate
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Wiley & Sons, Incorporated, John
(1994)
ISBN 10: 1555426220
ISBN 13: 9781555426224
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Making Computers People-Literate (NSPI Series)
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Jossey-Bass, San Francisco
(1994)
ISBN 10: 1555426220
ISBN 13: 9781555426224
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Book Description Trade Paperback. Condition: Very Good. No Jacket. First Edition. xxiii, 281 pp. First printing. The fore-corners of the covers are very slightly bumped. The binding is tight and square, and the text is clean. Seller Inventory # 029103
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Book Description Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book. Seller Inventory # 4-1555426220-G
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