Communicating Professionally: A How-To-Do-It Manual for Library Applications (How to Do It Manuals for Librarians) (How-To-Do-It Manual for Librarians) - Softcover

Catherine Sheldrick Ross; Patricia Dewdney

Softcover

ISBN 10: 1555703402 ISBN 13: 9781555703400

Publisher: Neal-Schuman Publishers, 1998

Synopsis

This classic title from communication experts Catherine Ross and Patricia Dewdney covers all types of communication in the unique arena of library and information work. This book offers guidance, tips, and suggestions for public speaking; designing newsletters, handouts, and brochures; creating press releases and public service announcements; writing memos, letters, and formal reports, conducting interviews and interpersonal communications. Timely coverage focuses on cultural, ethnic, and linguistic issues and electronic communications.The authors include skills-training exercises, quick facts, a special section on support staff, and more. This helpful guide is a must-have for those wanting to improve their communication skills or teach others.

About this title

Reviews

From public speaking to posting on listservs, this updated and expanded edition of the authors' successful 1989 guide has been completely redesigned and integrated into today's electronic communication environment and covers such requisite skills as conducting interviews; delivering speeches; leading group discussions, workshops, and conferences; writing memos, letters, and formal reports; and designing newsletters, handouts, and brochures. The three sections include an excellent, pragmatic approach to significant communication skills, a section explaining communication skills training, and a section applying these skills in very familiar situations such as conducting a reference interview and handling complaints. Thankfully, these savvy authors shy away from endless debate about countless communication theories, wisely focusing instead on skill-building and reality-based applications of the skills in situations faced by all professional information specialists. This is an essential resource to be used in all MLIS schools in training students how to improve their communications skills.ADale F. Farris, Groves, TX
Copyright 1999 Reed Business Information, Inc.

Edition details

• Publisher: Neal-Schuman Publishers
• Publication date: 1998
• Language: English
• ISBN 10: 1555703402
• ISBN 13: 9781555703400
• Binding: Paperback
• Edition number: 2
• Number of pages: 523