Items related to Introduction to Reference Work in the Digital Age
Synopsis
For many librarians, the meaning of the word -reference- is changing so rapidly that it is unsettling. Joe Janes, founder of the Internet Public Library, provides this perfect mix of provocative arguments and useful, hands-on advice. He addresses important questions including: what is the optimal mix of desk/phone/email/chat? What kind of resource for what kind of user? What software for what purpose ? What values to hold on to and what habits to break? Loaded with salient considerations, pointers, and encouragement, this book will have at the library world talking on a subject we urgently need to address.
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About the Author
Joseph Janes is an Associate Professor and Chair of Library and Information Science at the University of WashingtonÂ’s Information School and is founding director of the Internet Public Library. A frequent speaker in the U.S. and abroad, he is the coauthor of seven books on librarianship and technology, including the Internet Public Library Handbook (Neal-Schuman 1999).
Review
A comprehensive yet concise account of where, when, how and why reference librarians should embrace the digital reference revolution. --College and Research Libraries
An inspired and sincere attempt to re-envision modern professional practice and chart the potential future. --Reference and User Services Quarterly
Both newbies and those who have been on the desk for years will welcome the up-to-date examination of a service that has undergone tremendous change in the last few years. --American Libraries
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- PublisherNeal-Schuman Publishers
- Publication date2003
- ISBN 10 1555704298
- ISBN 13 9781555704292
- BindingPaperback
- LanguageEnglish
- Number of pages213
- Rating
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Introduction to Reference Work
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Neal-Schuman Publishers, 2003
ISBN 10: 1555704298
ISBN 13: 9781555704292
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Introduction to Reference Work in the Digital Age
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ISBN 10: 1555704298
ISBN 13: 9781555704292
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Introduction to Reference Work in the Digital Age
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ISBN 13: 9781555704292
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