Synopsis
If your library's website is not as user-friendly as it could or should be, you need this book. A LITA guide, it is the most authoritative, current reference on usability testing for libraries. It gives you practical advice in clear, non-technical prose, plus success stories from 18 academic, public, corporate, and government libraries. Read it and you will learn what usability assessments are, why they are important for libraries, why you should do them regularly, and what the most common challenges are. You will also learn all of the necessary how-tos, whats, and whys for the most common assessment techniques and how to interpret your results, document findings, and effectively communicate results and recommendations. Usability-in-action success stories from Purdue, the University of Virginia, and Wright State University libraries; the Clinton Macomb Public Library in Michigan; the MITRE corporate library; and the library at NASA Goddard offer rare insights and practical advice for facing challenges like limited time, working within a budget, and rallying support for website changes. For library webmasters, members of library Web or usability teams, and library administrators committed to putting their patrons at the center of their website design strategy but unsure of how to begin
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Reviews
This guide, the work of contributors with a variety of perspectives, offers ways to ensure that a library’s Web site is usable. The chapter on heuristics lists recognized usability principles and provides a “Heuristic Evaluation Form” in order to identify problems. Additional chapters describe other possible components of a well-designed usability study, among them surveys, focus-group interviews, paper prototyping, and Web server logs analysis. Ways to entice usability testers and to record testers’ responses are also discussed. Finally, six library usability case studies are described. A useful tool for developing a site as well as for evaluating current sites. --Linda Loos Scarth
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Making Library Web Sites Usable: A LITA Guide
Published by
Neal-Schuman Publishers, 2008
ISBN 10: 1555706207
ISBN 13: 9781555706203
Used
Paperback
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1555706207I2N00