Looks at how American businesses are implementing new quality programs, describes several leading improvement methods, and tells how to evaluate the effectiveness of quality improvements
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Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # L15M-01195
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Hardcover. Dust Jacket Included. ISBN: 1556235364, hardback, 3rd printing, Near Fine in a Near Fine DJ; top corners of 3 to 4 pages have been creased, trace of light wear to DJ and DJ edges, no names or internal markings, 8vo., 308 pages., 0.0 0.0 0.0. Seller Inventory # 08604
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