Reference and Information Services: An Introduction (Library & Information Science Text) - Softcover

Bopp, Richard E.; Smith, Linda C.

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    511 ratings by Goodreads
 
9781563086243: Reference and Information Services: An Introduction (Library & Information Science Text)
Softcover
ISBN 10: 1563086247 ISBN 13: 9781563086243
Publisher: Libraries Unlimited, 2000

Synopsis

Updated to reflect the latest trends in reference services and the newest sources commonly used for reference work, this long-awaited book offers you a state-of-the-art view of the concepts, theories, and practicalities of reference work today. A host of specialists have contributed to the collection. This new edition includes more detailed discussion of a wider range of reference-related services including interlibrary loan, document delivery, and readers' advisory services. There is also increased attention to ethical issues and a stronger focus on user-centered services, both face-to-face and mediated by technology. In addition, the authors discuss Web sites of significant value to reference services and the impact of the Internet and World Wide Web on reference services. This carefully designed and readable text explains the essential theory and provides the practical knowledge necessary for an initial reference course. Its broad scope and organizational clarity will benefit students and practitioners.

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About the Author

RICHARD E. BOPP, retired, was Associate Professor of Library Administration, University of Illinois, UrbanaChampaign.

LINDA C. SMITH is Professor and Associate Dean, Graduate School of Library and Information Science, University of Illinois, UrbanaChampaign. She serves on the editorial board of Library Quarterly. She received the Isadore Gilbert MudgeR. R. Bowker Award for distinguished contribution to reference librarianship and was named a Distinguished Teacher/Scholar. She is also the 2004 recipient of the Beta Phi Mu Award for distinguished service to education for librarianship.

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Publisher
Libraries Unlimited
Publication date
2000
Language
English
ISBN 10 
1563086247
ISBN 13 
9781563086243
Binding
Paperback
Edition number
3
Number of pages
648
Rating
  • 3.32 out of 5 stars
    511 ratings by Goodreads

Other Popular Editions of the Same Title

9781563086212: Reference and Information Services: An Introduction (Library Science Text Series)

Featured Edition

ISBN 10:  1563086212 ISBN 13:  9781563086212
Publisher: Libraries Unltd Inc, 2005
Hardcover