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Emphasizing the enormous changes wrought by technology, this essential text offers a solid, broadly based view of library public service and its functions. Chapters are arranged by type of service-reference services and sources, bibliographic instruction, interlibrary loan, circulation, reserve services, special collections, serials, media services, government documents, and security issues. Within each chapter, the authors consider the philosophy and role of the particular service, variations in service and format, physical facility (and storage) implications, staffing patterns and administrative concerns, and legal and ethical issues. The duties and responsibilities of professional librarians and support staff are incorporated throughout. The book has been entirely rewritten, integrating technological information throughout the book in context. For example, the effects of automation and the Internet on reference service are examined and there is greater emphasis on electronic, and especially Inte
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G. EDWARD EVANS, renowned Fulbright scholar and sought-after international consultant, is University Librarian and Adjunct Professor at Loyola Marymount University, Los Angeles, California.
ANTHONY J. AMODEO is Associate Reference Librarian and Coordinator of Instruction at the same institution.
THOMAS L. CARTER is Dean for Academic Resources at St. Mary's College of California.Review:
?Review of previous edition: Useful for an introductory course in public services at the graduate level...Also an appropriate text for paraprofessional training because it covers concepts and ethics involved in the services those paraprofessionals perform daily...A good addition to any library science collection.?-Research Strategies
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