Synopsis
"Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers."
An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers
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About the Author
John Seddon
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Freedom from Command and Control : Rethinking Management for Lean Service
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Freedom from Command and Control: Rethinking Management for Lean Service
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Taylor & Francis Inc, United States, Portland, 2005
ISBN 10: 1563273276
ISBN 13: 9781563273278
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Paperback. Condition: Very Good. "Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers." An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR005039898
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Freedom from Command and Control: Rethinking Management for Lean Service
Published by
Productivity Press 2005-08-12, 2005
ISBN 10: 1563273276
ISBN 13: 9781563273278
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