Items related to Keeping Score
Synopsis
In Keeping Score, the author contends that metrics must be all-encompassing. They must focus not just on the present, but need to consider the past and future. They also must consider the needs of all participants, including customers, shareholders, and employees. Still one must know exactly what to measure, as measuring everything can be more damaging than measuring nothing. Taking a balanced Baldrige approach, this book shows how to evaluate current approaches to measurement and pinpoint false measurements. It covers the selection of financial metrics, ways to measure employee and customer satisfaction, and methods to track performance and measure quality.
"synopsis" may belong to another edition of this title.
About the Author
Mark Graham Brown
"About this title" may belong to another edition of this title.
Other Popular Editions of the Same Title
Search results for Keeping Score
Stock Image
Keeping Score: Using the Right Metrics to Drive World Class Performance
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00047352382
Quantity: 2 available
Stock Image
Keeping Score: Using the Right Metrics to Drive World Class Performance
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 4 out of 5 stars
Condition: Very Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00071879602
Quantity: 1 available
Stock Image
Keeping Score
Published by
Productivity Press (edition 1), 2020
ISBN 10: 1563273551
ISBN 13: 9781563273551
Used
Paperback
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Seller Inventory # 1563273551-7-1-13
Quantity: 1 available
Stock Image
Keeping Score
Published by
Routledge, 2006
ISBN 10: 1563273551
ISBN 13: 9781563273551
Used
paperback
First Edition
Seller: The Maryland Book Bank, Baltimore, MD, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Very Good. 1st Edition. Used - Very Good. Seller Inventory # 1-Q-1-1511
Quantity: 1 available
Stock Image
Keeping Score : Using the Right Metrics to Drive World Class Performance
Seller: Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 17331843-75
Quantity: 1 available
Stock Image
Keeping Score : Using the Right Metrics to Drive World Class Performance
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Used book that is in clean, average condition without any missing pages. Seller Inventory # 14663124-6
Quantity: 1 available
Stock Image
Keeping Score: Using the Right Metrics to Drive World-Class Performance
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 0.95. Seller Inventory # G1563273551I2N00
Quantity: 1 available
Stock Image
Keeping Score: Using the Right Metrics to Drive World-Class Performance
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 0.95. Seller Inventory # G1563273551I2N00
Quantity: 1 available
Stock Image
Keeping Score: Using the Right Metrics to Drive World-Class Performance
Published by
Productivity Press, Portland, 2006
ISBN 10: 1563273551
ISBN 13: 9781563273551
Used
Trade paperback
Seller: 2Vbooks, Derwood, MD, U.S.A.
Seller rating 5 out of 5 stars
Trade paperback. Condition: Fine. Trade paperback (US). Glued binding. Contains: Illustrations, black & white. Audience: General/trade. No previous owner's name. Clean, tight pages. No bent corners. SC 227. Seller Inventory # Alibris.0038690
Quantity: 1 available
Stock Image
Keeping Score: Using the Right Metrics to Drive World-Class Performance
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,400grams, ISBN:9781563273551. Seller Inventory # 9735053
Quantity: 1 available