Under every conflict lies unmet needs. Recognize the power of needs in your relationships and what to do when those needs are not being met. Resolve conflicts by communicating accurately; arming yourself with special beliefs; and taking definite action toward the other person.
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"Dr. Olen does it again! A down-to-earth guide, full of practical advice for conflict resolution at home or at work." -- Vance N. Remillard: Director of Human Resources, Department of Agriculture
"Supplies all the skills necessary to manage the relationships in one's life." -- Lou Burrell: Personnel Director
"You won't find any psycho-babble here. Just a warm, personal and friendly walk with Dr. Olen through the process of conflict resolution. He carefully outines the skills needed to help anyone bring conflicts to a satisfying conclusion." -- Thomas J. Novak: Priest and Counseling Psychologist
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Seller: HPB-Emerald, Dallas, TX, U.S.A.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_473071592
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 1442556-6