Balanced Scorecard in the Federal Government - Hardcover

Whittaker, James B.

Hardcover

ISBN 10: 1567260977 ISBN 13: 9781567260977

Publisher: Management Concepts Inc, 2000

Synopsis

Use the Balanced Scorecard to Reach - and Exceed - Your Federal Organization's Strategic Goals and Performance Standards!

Improving the performance of the federal government has been what it's all about ever since passage of the Government Performance and Results Act of 1993 (GPRA). Since President Clinton signed the law, every federal agency and organization has implemented a variety of strategic management approaches to streamline operations, maximize performance and achieve compliance.

One of the most successful of these approaches has been the "Balanced Scorecard" - a new corporate favorite - adapted specifically for implementation in the federal government. Now you can discover how your federal colleagues are achieving operational excellence and enhancing organizational performance using this successful approach in the pages of this all-new book by Jim Whittaker.

Find everything you need to develop your strategic plan and measure performance by the next budget cycle:

Implement a strategic plan for your federal organization to achieve full compliance with the Government Performance and Results Act of 1993.

Develop and communicate a powerful vision statement to reach federal strategic goals.

Identify areas of improvement that will significantly impact the success of federal agencies and organizations.

Measure your customers' expectations against your actual performance.

Find out how other federal agencies have successfully implemented the balanced scorecard approach.

About this title

About the Author

James B. Whittaker is a well-known author and lecturer about the Government Performance and Results Act of 1993. He has held executive positions in the private sector. As program manager for four of the largest and most successful automatic data processing projects in the federal government, he was responsible for awarding contracts of more than $4 billion. He was also responsible for the reengineering of three major business processes that procured, stored and issued inventory valued at more than $50 billion. He was appointed Acting Deputy Assistant Secretary of Defense for Systems under President Reagan.

Dr. Whittaker is currently a founder and officer in several high-technology companies and a consultant to the General Accounting Office and the Office of Personnel Management. He has been the primary lecturer on strategic planning in the Office of Personnel Management Senior Executive Service development program for more than 10 years and the primary GPRA lecturer since the law was passed.

Edition details

• Publisher: Management Concepts Inc
• Publication date: 2000
• Language: English
• ISBN 10: 1567260977
• ISBN 13: 9781567260977
• Binding: Hardcover
• Number of pages: 278