Items related to Unobtrusive Evaluation of Reference Service and Individual...
Unobtrusive Evaluation of Reference Service and Individual Responsibility: The Canadian Experience (Contemporary Studies in Information Management, Policies, and Services) - Hardcover
Synopsis
Many reference librarians have been highly critical about unobtrusive evaluation studies. But can their opposition be justified? Or is it just a way to detract attention from serious shortcomings in reference service? How can government documents reference service, and reference service in general, be improved? Do librarians have enough general and subject-specific knowledge to provide informed and intelligent answers to reference questions? Would any business or non-profit organization be satisfied with the traditional 55 percent efficacy rate in reference service revealed by unobtrusive evaluation studies?
Long a controversial topic in the specialized world of reference librarianship, unobtrusive evaluation is nevertheless a useful tool in gauging the degree to which reference librarians are effectively performing their jobs. Based on a nationwide study of government documents reference service in Canada, this book examines the broad philosophical implications of negative attitudes to unobtrusive evaluation studies within libraries. It also discusses what really happens when librarians make referrals to external sources. Drawing on the insights of such library educators as Margaret Hutchins, S. R. Ranganathan, and James Wyer, it also suggests overlooked ways that may help reference librarians deliver better reference service. Finally, it argues that such proposals as certification and recertification of reference librarians need to be seriously considered if librarians do not willingly take personal responsibility for improving their own knowledge levels.
"synopsis" may belong to another edition of this title.
Book Description
Considers the thorny question of why many reference librarians have negative attitudes towards unobtrusive evaluation studies.
About the Author
JURIS DILEVKO is a member of the Faculty of Information Studies at the University of Toronto./e
"About this title" may belong to another edition of this title.
- PublisherPraeger
- Publication date2000
- ISBN 10 1567505066
- ISBN 13 9781567505061
- BindingHardcover
- LanguageEnglish
- Number of pages240
Search results for Unobtrusive Evaluation of Reference Service and Individual...
Stock Image
Unobtrusive Evaluation of Reference Service and Individual Responsibility: The Canadian Experience (Contemporary Studies in Information Management, Policies, an) [Hardcover] Dilevko, Juris
Seller: Hay-on-Wye Booksellers, Hay-on-Wye, HEREF, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Seller Inventory # HP-62277
Quantity: 1 available
Stock Image
Unobtrusive Evaluation of Reference Service and Individual Responsibility: The Canadian Experience (Contemporary Studies in Information Management, Policies, and Services)
Seller: Lucky's Textbooks, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Condition: New. Seller Inventory # ABLIING23Mar2811580060088
Quantity: Over 20 available
Stock Image
Unobtrusive Evaluation of Reference Service and Individual Responsibility: The Canadian Experience (Contemporary Studies in Information Management, Policies, and Services)
Seller: California Books, Miami, FL, U.S.A.
Seller rating 5 out of 5 stars
Condition: New. Seller Inventory # I-9781567505061
Quantity: Over 20 available
Stock Image
Unobtrusive Evaluation of Reference Service and Individual Responsibility
Published by
Bloomsbury Publishing Plc, 2000
ISBN 10: 1567505066
ISBN 13: 9781567505061
New
Hardcover
Seller: PBShop.store US, Wood Dale, IL, U.S.A.
Seller rating 5 out of 5 stars
HRD. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L1-9781567505061
Quantity: Over 20 available
Seller Image
Unobtrusive Evaluation of Reference Service and Individual Responsibility (Hardcover)
Published by
Bloomsbury Publishing Plc, Westport, 2000
ISBN 10: 1567505066
ISBN 13: 9781567505061
New
Hardcover
Seller: Grand Eagle Retail, Fairfield, OH, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: new. Hardcover. Many reference librarians have been highly critical about unobtrusive evaluation studies. But can their opposition be justified? Or is it just a way to detract attention from serious shortcomings in reference service? How can government documents reference service, and reference service in general, be improved? Do librarians have enough general and subject-specific knowledge to provide informed and intelligent answers to reference questions? Would any business or non-profit organization be satisfied with the traditional 55 percent efficacy rate in reference service revealed by unobtrusive evaluation studies?Long a controversial topic in the specialized world of reference librarianship, unobtrusive evaluation is nevertheless a useful tool in gauging the degree to which reference librarians are effectively performing their jobs. Based on a nationwide study of government documents reference service in Canada, this book examines the broad philosophical implications of negative attitudes to unobtrusive evaluation studies within libraries. It also discusses what really happens when librarians make referrals to external sources. Drawing on the insights of such library educators as Margaret Hutchins, S. R. Ranganathan, and James Wyer, it also suggests overlooked ways that may help reference librarians deliver better reference service. Finally, it argues that such proposals as certification and recertification of reference librarians need to be seriously considered if librarians do not willingly take personal responsibility for improving their own knowledge levels. Many reference librarians have been highly critical about unobtrusive evaluation studies. But can their opposition be justified? This work considers the thorny question of why so many librarians have such negative attitudes towards these studies. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781567505061
Quantity: 1 available
Stock Image
Unobtrusive Evaluation of Reference Service and Individual Responsibility
Published by
Bloomsbury Publishing Plc, 2000
ISBN 10: 1567505066
ISBN 13: 9781567505061
New
Hardcover
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 4 out of 5 stars
HRD. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L1-9781567505061
Quantity: Over 20 available
Stock Image
Unobtrusive Evaluation of Reference Service and Individual Responsibility: The Canadian Experience (Contemporary Studies in Information Management, Policies, and Services)
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
Condition: New. In. Seller Inventory # ria9781567505061_new
Quantity: Over 20 available
Stock Image
Unobtrusive Evaluation of Reference Service and Individual Responsibility: The Canadian Experience
Print on DemandSeller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
Hardback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 586. Seller Inventory # C9781567505061
Quantity: Over 20 available
Stock Image
Unobtrusive Evaluation of Reference Service and Individual Responsibility: The Canadian Experience
Seller: Revaluation Books, Exeter, United Kingdom
Seller rating 5 out of 5 stars
Hardcover. Condition: Brand New. 220 pages. 9.25x6.25x1.00 inches. In Stock. Seller Inventory # x-1567505066
Quantity: 2 available
Seller Image
Unobtrusive Evaluation of Reference Service and Individual Responsibility
Print on DemandSeller: moluna, Greven, Germany
Seller rating 5 out of 5 stars
Gebunden. Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Many reference librarians have been highly critical about unobtrusive evaluation studies. But can their opposition be justified? This work considers the thorny question of why so many librarians have such negative attitudes towards these studies.&Uu. Seller Inventory # 448118168
Quantity: Over 20 available