The human resource crisis in healthcare looms large. Shortages of workers throughout the industry are expected to continue into the foreseeable future. How can you retain the healthcare professionals your organization needs to operate effectively? Go beyond stop-gap tactics that can worsen employee turnover. Use the advice in Employee Retention: Solving the Healthcare Crisis to develop a strategic approach to addressing retention problems. The authors of this breakthrough book use their experiences with and research of leading hospitals to uncover and explain the root causes of employee turnover. Their findings provide the foundation for a realistic and systematic plan for addressing retention issues. Topics covered include: Measuring turnover rates and holding managers accountable Determining when to use various retention methods Communicating to foster employee involvement Building an infrastructure that creates a positive work environment Learning from the success of other industries Gaining organizational buy-in for changes and managing expectations
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Rita E. Numerof, Ph.D., is president of Numerof & Associates, Inc. (NAI), a strategic management consulting firm based in St. Louis, Missouri. Dr. Numerof's career has included experience as a hospital administrator, clinician, academician, and director of a healthcare MBA program. Michael N. Abrams, M.A., is vice president and managing partner of Numerof & Associates, Inc. (NAI). Mr. Abrams is a widely published author in management journals and a frequent presenter to business audiences throughout the country.
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