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The Keys to Conflict Resolution: Proven Methods for Resolving Disputes Voluntarily - Softcover

Kheel, Theodore W.

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9781568582016: The Keys to Conflict Resolution: Proven Methods for Resolving Disputes Voluntarily

Synopsis

What do the NFL, the A.F.L.-C.I.O., and the U.S. government have in common? All have been clients of Theodore Kheel. Here, the master mediator describes the ten commandments for negotiators and shows how applying a soft touch produces results in any situation.

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