Supply chain has emerged as a major focus of business improvement efforts. Unfortunately, not all firms have taken advantage of the concept, resulting in a large gap between successful e-commerce companies and failures. E-Supply Chain explains how the progress of e-commerce is dovetailing with the final stages of the supply chain evolution, and how to take advantage of it in business.
The authors show how the convergence of supply chain and e-commerce can catalyze the forging of advanced-level networks that will dominate future markets. In the first wave, some part of virtually every business will transfer to a cyber channel of distribution. In the second wave, networks targeting specific consumers will create new alliances across the full spectrum of supply. In the third wave, advanced networks will form global ""value chain constellations"" that will become the norm for most future industries.
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E-SUPPLY CHAIN, the most advanced and up-to-date publication of its kind, reveals how companies can form the necessary business alliances to combine the power of supply chain and the Internet—two of most versatile and effective business tools of the new century.
E-Supply Chain shows how leading companies have forged a one- to two-year lead over competing supply chain networks using the marriage of supply chain and e-commerce to achieve market dominance. The authors present a step-by-step process for establishing joint efforts and combining best practices to create an unbeatable network of seamless response to specific business customers or consumer groups. Rich in details and action studies, E-Supply Chain is a hands-on guide to implementing the changes necessary in each of the major functions of a typical firm—purchasing, marketing, sales, customer service, engineering, planning, manufacturing, logistics, and more. The authors detail how the e-supply chain network evolves to become a global "value chain constellation," destined to dominate specific markets and industries while always keeping the satisfaction of the customer or consumer as the ultimate goal.
Combined with Poirier’s two earlier books, Supply Chain Optimization and Advanced Supply Chain Management, E-Supply Chain completes the trilogy that can take any organization from its beginning stages to full application of advanced supply chain and e-commerce techniques.
Charles C. Poirier
Charles C. Poirier is a partner in the CSC National Supply Chain Practice, one of the world’s largest information technology and management consulting firms. An industry veteran with over forty years of experience, he has held a variety of management positions, including senior vice president of manufacturing and marketing at a Fortune 100 company. He is also an adjunct professor at the Lake Forest Graduate School of Management and the author of Business Partnering for Continuous Improvement, Avoiding the Pitfalls of Total Quality, and Supply Chain Optimization.
Michael Bauer
Michael Bauer is a partner in CSC’s Electronic Commerce Practice. He has worked with some the most successful companies in the world to add value, increase marketability, and raise profitability across their business processes. He is an author and frequent speaker on the topics of demand creation, order fulfillment, and application of advanced technology.
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